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Build Learning Communities for a Stronger Workforce

This blog was originally posted on WorqIQ.com on October 25, 2017

A good business needs to maximize the use of every tool in its arsenal. However, one major tool often goes underappreciated: the creation and reinforcement of learning communities. Communities built from organizations with a learning culture can be a powerful driving force for change and improvement, and their successful implementation can result in a stronger workforce.

When constructed correctly, learning communities build an environment for everyone to join in a cycle of reflection, problem-solving, and application to meet goals and objectives.

A well-built learning community leads everyone to accomplish the primary objectives.

Building a Learning Community

In order to understand the benefits learning communities create, let’s take a look at the process of building one from the ground up. Creating a learning community may sound simple, but there are a lot of ways that they can go wrong.

Communicating effectively with, and within, the learning community is one of the most difficult aspects of this process. Too often learning communities fail due to poor communication, lack of clear objectives, poorly defined decision-making processes, and/or toxic competitive environments.

With so much that can go wrong, how do we make a learning community succeed? It’s possible—we just need to focus on the three P’s: plan, people, and personalize.

Plan

Like all worthwhile endeavors, having a plan is essential for success. Before you begin, define the community’s purpose. Create a goals-based plan of action that you want to see fulfilled, and develop the learning community with that plan in mind.

Knowing what you want to accomplish helps set a direction to reach the goals.

Once you’ve defined your purpose, you will have a better handle on goals and objectives for your employees. Knowing what you want to accomplish helps set a direction to reach the goals.

After you develop your overall objective, discuss logistics. How often will the group meet? Will it meet in person or via social media? How will the group function? Most importantly, who will be the learning community’s leader or mediator? Answering these questions helps the learning community avoid communication breakdowns that can derail a meeting.

By setting these guidelines, the learning community begins to understand how to communicate within the group. Answering these questions will also create an environment of respect and collaboration that emphasizes cooperation over competition.

People

A community doesn’t work without people, and the people who make up the learning community dictate how effective the group will be. Building relationships among group members is crucial to their ability to work together.

A community doesn’t work without people, and the people who make up the learning community dictate how effective the group will be.

First of all, everyone must introduce themselves and emphasize what they bring to the meetings and hope to get out of them. Offer a list of icebreaker activities once you assemble your community. Starting everyone off on the right foot will help you understand exactly who makes up the community and what they bring to the group dynamic. This will also help the community leaders understand what areas of the group dynamic need reinforcement.

Once the community knows one another, the group should establish a leader to represent them. You can appoint the leader, but the process tends to work better when the group agrees on their leader. It’s the leader’s responsibility to understand the group’s functions and goals, while also ensuring tasks get accomplished and meetings stay on track. A group leader ensures the community’s goals are met in a way that best fits their learning community.

Personalize

After organizing the group and choosing a leader, then you can personalize. Each learning community is unique, not only because of its goals and its members. Each person brings different learning styles, strengths, and weaknesses, and the learning community must understand their group dynamic and adapt their strategies in consideration of their different group members.

Learning communities need to ensure everyone collaborates and builds upon each other’s ideas. Since every group is unique, this solution will be unique as well, and it is up to you, the leader, and the learning community to personalize the learning so the team gets the most out of their meetings and status updates.

Benefits of Learning Communities

A learning community’s benefits are based on a simple rule: you get out what you put in. A community that meets regularly and hears from every group member will accomplish much more than a community that meets rarely and is dominated by a single voice.

A well-built learning community leads everyone to accomplish the primary objectives; however, it doesn’t stop there. The community members can apply what they learn to other goals, other projects, and even other learning communities.

A well-built learning community leads everyone to accomplish the primary objectives.

One of the advantages of creating learning communities is that they can be applied to anything. A recent study found when teachers applied this concept in their classroom they had amazing results. Students began to have more motivation to work and higher performance on tests. This culminated in a group of students with increased participation because they gained confidence in themselves, their work, and their education.

Getting the Most Out of Learning Communities

A learning community is a delicate balance between a critical and comforting environment. The community has to be critical enough to grow and develop, but caring enough to ensure that no one shuts down. To maximize your learning communities, researchers created a simple cycle: critical interrogation, application, and reflection.

New information goes through a group interrogation/analysis. Working together, the learning community finds problems, pitfalls, and solutions to the information. The community takes that critical analysis and newly found strategies, and applies them in the workplace. Once applied, the learning community carefully reflects on the new process to determine if their goals are being met and/or where more improvements can be made.

These results go through the process again and again. Each application of the cycle creates a stronger application and closer learning community.

Regardless of size or industry, a learning community is an essential asset for every business that wants to ensure that everyone works in collaboration to solve problems and meet new objectives.

Think about how a learning community can benefit your business and team. Through the process, you’ll discover ways to help your employees become more collaborative and productive.

As always, if you have any questions about building a custom training program for your company, reach out to us. Email or call us now.

representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
  • Adapted writing style and reading grade level to suit design specifications and learner needs in several different industries (finance, healthcare, manufacturing, etc.) 
  • Used generative AI to supplement source content and to accelerate the writing process (without plagiarism) 

Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

Strengths: Systems Thinking, Stakeholder Communication, Instructional Design Strategy, Learning Theory, Training Effectiveness

Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
  • Curated existing LXs that could be leveraged in new learning journeys for other roles, with measurement at key milestones to evaluate progress and success 
  • Wrote up the specifications for branching scenarios, question libraries, options for audio/visual media, and more, connecting each learner experience to a personalized journey 

Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

Strengths: Brainstorming, Collaboration, Visual Communication,  Color Theory, Typography, Layout and Composition

Career Highlights:

  • Completed projects with extreme attention to fonts, colors, spacing, and more that ensured integrity with client branding requirements 
  • Designed and integrated media based on project-specific content that reflected the learner audience, established realistic learning environments, allowed for hands-on practice in virtual environments, and promoted diversity and engaging storytelling
  • Created quick-reference illustrations learners could access on the job to help them make fast, effective decisions   

Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

Strengths: Troubleshooting and Analysis, Learning Analytics, User Administration, Technical Proficiency, Documentation, Adaptability

Career Highlights:

  • Managed a curriculum of more than 1,450 course offerings in the LMS for more than 10,000 learners 
  • Uploaded, tested, and ensured the readiness of new and relaunched programs 
  • Created and maintained reporting workflows to meet stakeholder needs 
  • Provided on-demand support to the learning team to answer questions and promptly address concerns 

Technical Skills:

representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

Key Skills: eLearning Development, Resource Coordination, Project Management (PMP Certified), Agile and Waterfall PM Methodologies, Budgeting and Forecasting, Scheduling, Quality Assurance

Media Skills: Visual reporting of project plans via Gantt charts and other standard formats

Strengths: Problem-Solving, Communication, Active Listening, Collaboration, Decision-Making, Attention to Detail, Adaptability, Time Management, Risk Management, Budget Management, Team Coordination and Delegation

Career Highlights:

  • Managed concurrent award-winning projects without missing deadlines or wasting resources 
  • Completed several projects earlier than the expected timeline and under the anticipated budget 
  • Built strong relationships with returning client partners for multi-phase initiatives or course maintenance projects 

Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

Key Skills: Content Curation, Specialized Content Development, Industry-Specific Expertise, Domain Expertise (e.g., Leadership, Onboarding, Compliance), Content Review

Media Skills: Recommendation and review of technical diagrams or industry-specific images

Strengths: Specialized Content Knowledge, Content-Gathering, Simplifying and Organizing Complex Material, Brainstorming, Collaboration, Documentation of Source Content, Decision-Making, Technical Content Review

Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
  • Facilitated the decision-making process and collaboration between internal and external teams to consolidate feedback into actionable next steps 

Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

Key Skills: Needs Analysis, Learning Theory, Learner Experience Design, Learning Analytics and Measurement, Performance Mapping, Behavioral and Performance Analysis, Content Curation, Curriculum Analysis, Change Management

Media Skills: Curriculum maps, learner experience journeys, and conceptual program wireframes

Strengths: Big-Picture Thinking, Critical Thinking and Analysis, Problem-Solving, Creativity, Stakeholder Communication, Research, Design, Collaboration, Facilitation

Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
  • Prioritized alignment of business and learner needs, such as high-impact accessible design solutions within budgets or agile timelines, for award-winning projects
  • Designed strategies for measuring performance and results over time to inform continued client success 

Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
Years of Instructional Experience: 3+
Number of Completed Projects: 15+

Key Skills: Instructional Design, Adult Learning Theories, eLearning Development, Learner Experience Design, Curriculum Development, Course Authoring, Writing, Learning Assessment

Media Skills: Simple graphic design using stock imagery, audio production

Strengths: Adaptability, Problem-Solving, Creativity, Communication, Collaboration, Technical Proficiency, Attention to Detail

Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
  • Scripted technical instructional content for high-tech, product knowledge training
  • Developed hybrid materials for both instructor-led training (ILT) and microlearning tutorials

Technical Skills: