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How to Design Training for Memory Consolidation

In Macbeth, Shakespeare writes:

Methoughts I heard a voice cry ‘Sleep no more!
Macbeth does murder sleep’, the innocent sleep,
Sleep that knits up the ravell’d sleeve of care…

According to literary scholars, the last line means that sleep secures or ‘knits up’ what has become confused or tangled in our lives. Sleep brings loose ends together. Shakespeare was, of course, centuries ahead of his time—his notion that a period of rest can sort out disorganized thoughts is echoed in the cognitive theory of complex memory consolidation. This theory figures prominently in modern eLearning methodologies like distributed and blended learning.

The Nuts and Bolts of Memory

Memory consolidation theory outlines the automatic processes that take a piece of information from its input through the senses to its eventual integration into long-term memory. These processes work by stabilizing memory traces (changes in the nervous system caused by memorizing something) and come in two flavors: synaptic consolidation and systems consolidation.

Synaptic consolidation is an immediate physical change in synapses, the junctions between brain cells which permit the cells to share information. This change starts a cascade of neurochemical events that enhance the efficiency of communication among the memory-containing cells, ultimately forming the building blocks of complex ideas and thought patterns.

Systems consolidation is a much slower process—it can take weeks, years, or decades; and involves a transfer of memory traces from one region of the brain (the hippocampus) to different functional areas within the brain. As Shakespeare might appreciate, many researchers have proposed a relationship between REM sleep and systems memory consolidation.

Blended Learning

However, sleep and time aren’t the only ways to enhance memory consolidation. In both academic and corporate training programs, one key memory-supporting strategy is to use a distributed or blended approach when designing the curriculum.

In a distributed learning approach, a single training session that might have been presented in one day, and in one setting (such as a seminar), may be broken down into several sessions and presented through several different modalities (like a classroom session, an eLearning course, and on-the-job training). Studies have shown that this approach can enhance synaptic development and reduce memory loss.

The methodology associated with distributed learning is often called blended learning. This involves a combination of two or more training modalities, like:

  • eLearning: This modality is extremely scalable, doesn’t require much overhead, and gives instant verification of learning through assessments. That means eLearning is great for onboarding at a large company. New hires can get up to speed more quickly, without taking as much time away from supervisors.
  • Instructor-led training (ILT): ILT is what most corporate trainers and employees are familiar with–love it or hate it, everyone is used to sitting in a classroom. But that classroom can also be virtual. Virtual Instructor-Led Training (VILT) uses videoconference platforms with enhanced features to incorporate features like breakout rooms, polling, virtual whiteboards, and many others. It’s important to maintain social features, even in a virtual environment.
  • Video presentations: Video is a common element in blended learning programs, serving to not only break the monotony but also to present concepts in a much more engaging way. For example, adding video overviews of course sections helps the learner keep track of what they’ve learned, giving their brain a head start on memory consolidation.
  • Job aids: Employees who handle lots of detailed information need that information at their fingertips. But, memorizing a million details isn’t an efficient use of anyone’s time. Activities that prompt learners to use their actual job aids in a simulated work scenario can give them a sense of immersion in the task. This helps build memory traces and neural pathways that will make their job duties seem like second nature.

Conclusion

In corporate settings, blended learning can enhance memory consolidation and retention. Combining different modalities into one experience cements the relationship between diverse business processes into the learner’s mind. But It’s also chosen because it is highly flexible and fits in perfectly with the complex and “blended” nature of workers’ job duties and the need for resources.

representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
  • Adapted writing style and reading grade level to suit design specifications and learner needs in several different industries (finance, healthcare, manufacturing, etc.) 
  • Used generative AI to supplement source content and to accelerate the writing process (without plagiarism) 

Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

Strengths: Systems Thinking, Stakeholder Communication, Instructional Design Strategy, Learning Theory, Training Effectiveness

Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
  • Curated existing LXs that could be leveraged in new learning journeys for other roles, with measurement at key milestones to evaluate progress and success 
  • Wrote up the specifications for branching scenarios, question libraries, options for audio/visual media, and more, connecting each learner experience to a personalized journey 

Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

Strengths: Brainstorming, Collaboration, Visual Communication,  Color Theory, Typography, Layout and Composition

Career Highlights:

  • Completed projects with extreme attention to fonts, colors, spacing, and more that ensured integrity with client branding requirements 
  • Designed and integrated media based on project-specific content that reflected the learner audience, established realistic learning environments, allowed for hands-on practice in virtual environments, and promoted diversity and engaging storytelling
  • Created quick-reference illustrations learners could access on the job to help them make fast, effective decisions   

Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

Strengths: Troubleshooting and Analysis, Learning Analytics, User Administration, Technical Proficiency, Documentation, Adaptability

Career Highlights:

  • Managed a curriculum of more than 1,450 course offerings in the LMS for more than 10,000 learners 
  • Uploaded, tested, and ensured the readiness of new and relaunched programs 
  • Created and maintained reporting workflows to meet stakeholder needs 
  • Provided on-demand support to the learning team to answer questions and promptly address concerns 

Technical Skills:

representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

Key Skills: eLearning Development, Resource Coordination, Project Management (PMP Certified), Agile and Waterfall PM Methodologies, Budgeting and Forecasting, Scheduling, Quality Assurance

Media Skills: Visual reporting of project plans via Gantt charts and other standard formats

Strengths: Problem-Solving, Communication, Active Listening, Collaboration, Decision-Making, Attention to Detail, Adaptability, Time Management, Risk Management, Budget Management, Team Coordination and Delegation

Career Highlights:

  • Managed concurrent award-winning projects without missing deadlines or wasting resources 
  • Completed several projects earlier than the expected timeline and under the anticipated budget 
  • Built strong relationships with returning client partners for multi-phase initiatives or course maintenance projects 

Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

Key Skills: Content Curation, Specialized Content Development, Industry-Specific Expertise, Domain Expertise (e.g., Leadership, Onboarding, Compliance), Content Review

Media Skills: Recommendation and review of technical diagrams or industry-specific images

Strengths: Specialized Content Knowledge, Content-Gathering, Simplifying and Organizing Complex Material, Brainstorming, Collaboration, Documentation of Source Content, Decision-Making, Technical Content Review

Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
  • Facilitated the decision-making process and collaboration between internal and external teams to consolidate feedback into actionable next steps 

Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

Key Skills: Needs Analysis, Learning Theory, Learner Experience Design, Learning Analytics and Measurement, Performance Mapping, Behavioral and Performance Analysis, Content Curation, Curriculum Analysis, Change Management

Media Skills: Curriculum maps, learner experience journeys, and conceptual program wireframes

Strengths: Big-Picture Thinking, Critical Thinking and Analysis, Problem-Solving, Creativity, Stakeholder Communication, Research, Design, Collaboration, Facilitation

Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
  • Prioritized alignment of business and learner needs, such as high-impact accessible design solutions within budgets or agile timelines, for award-winning projects
  • Designed strategies for measuring performance and results over time to inform continued client success 

Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
Years of Instructional Experience: 3+
Number of Completed Projects: 15+

Key Skills: Instructional Design, Adult Learning Theories, eLearning Development, Learner Experience Design, Curriculum Development, Course Authoring, Writing, Learning Assessment

Media Skills: Simple graphic design using stock imagery, audio production

Strengths: Adaptability, Problem-Solving, Creativity, Communication, Collaboration, Technical Proficiency, Attention to Detail

Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
  • Scripted technical instructional content for high-tech, product knowledge training
  • Developed hybrid materials for both instructor-led training (ILT) and microlearning tutorials

Technical Skills: