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Why Does Your Organization Need An L&D Staff Augmentation Agency? 

This article was written by the eLearning Industry founder, Christopher Pappas.

Is It Time To Seek Temporary Staffing Support? 

With the field of Learning and Development evolving rapidly, the list of skills and knowledge an L&D professional must possess keeps getting longer. In most cases, even the most robust employee training programs can’t help employees keep up with the needs of the industry, especially when they have numerous tasks to tackle. For this reason, instead of putting additional pressure on your workforce, it might be best for your organization to consider temporary L&D staffing for its growing needs. Let’s look at a few factors that make this solution necessary for a business, as well as what you can expect from your collaboration with an experienced staff augmentation agency. 

4 Factors That Make Specialized Temporary Staffing Essential 

There are various challenges businesses can go through that can and should encourage them to seek temporary staffing support. Let’s look at a few of them. 

Limited Budgets 

An argument that is often used against temporary staffing is that businesses can hire the experts they need full-time. But what happens when learning content development happens only a few times a year? Is it wise to hire specialized professionals with full salaries and benefits when you only need them for a couple of months? In a time of dwindling budgets, it’s easy to see that this would not make a great decision. Instead, staff augmentation allows access to this expertise only during peak periods, sparing you the additional expenses of making them full-fledged team members. 

Lack Of Innovation 

When it comes to Learning and Development companies, innovation is of utmost importance. However, internal teams might become stagnant due to deep-rooted routines that stifle their creativity. External professionals can breathe fresh air into your company’s L&D strategy, bringing new perspectives and ideas and creating new dynamics within your company. Perhaps they propose a plan tested in another industry that couldn’t have come from within your organization. Or, they figure out how to execute an idea that has been on your drawing board for far too long. With their diverse experience and expertise, they will push your company to foster a culture of innovation that puts it ahead of competitors. 

Emerging Technologies 

Artificial Intelligence, Virtual Reality, adaptive learning platforms, and the list goes on. Updates in eLearning technologies come faster than ever, making employee upskilling increasingly challenging. But why would you expect your employees to become experts in all these fields when you can temporarily collaborate with various specialized professionals with the cutting-edge knowledge you require? These professionals not only introduce these new technologies to your business but can also train your permanent workforce to leverage them properly. As a result, a temporary L&D team can help you quickly respond to technological advancements, stay competitive, and provide your internal team with valuable and targeted training. 

Expert Consulting For Simplified L&D 

L&D development can be a complex process that poses unique challenges. In some instances, your business may require specialized expertise beyond the capabilities of its internal team. Temporary L&D staffing can offer you support via their expert consultants who will provide targeted solutions, tried-and-tested best practices, and strategic guidance that will put your business back on the road to success. Additionally, they can help you simplify and streamline eLearning development by taking on the heavy lifting. This way, you can standardize processes, outsource what can’t be done in-house, and achieve effective eLearning within your desired time frame. 

What To Expect When Working With A Reputable Staff Augmentation Αgency 

1. Better Understanding Of Your Needs 

One thing you can be confident about when working with an experienced L&D staffing agency is that they will thoroughly understand your business challenges and needs. Usually, these providers have comprehensive needs analysis processes in place to analyze their clients’ situations and develop the most suitable solution. In addition to that, they take the time to conduct consultations with all necessary parties, ask the right questions, and carefully analyze the information they collect. This way, they guarantee that the temporary employees assigned to your organization will possess the exact skills you need and align as closely as possible with your goals and objectives. 

2. Quality Vetting 

When hiring new employees for your company, you have to go through an extensive process of reviewing CVs, conducting interviews, performing skills assessments, and finally onboarding and training to make them productive members of your organization. Now, imagine the time and resources you could save by outsourcing this long process to a staff augmentation agency. They can screen possible candidates to find the most competent ones who can hit the ground running. Their experience in vetting professionals reduces the risk of a failed match-up, providing you with experts who will certainly take your L&D strategy to new levels of success. 

3. Extended Network 

In addition to having foolproof strategies in place to find the best candidates possible, staffing agencies also have access to extensive networks of Learning and Development professionals. This includes a wide range of experts, from Instructional Designers and multimedia developers to Subject Matter Experts. With their broad talent pool, they can quickly identify the specific set of skills that your L&D project requires and find the professional that encompasses them. As a result, even if your eLearning strategy tackles a niche subject that you have struggled to hire for internally, a reputable staff augmentation agency will certainly be able to deliver. 

4. Master Contract 

If you try hiring multiple experts on short-term contracts by yourself, you will notice just how time-consuming and complex it can be to draw and keep track of these separate agreements. On the other hand, when collaborating with a staffing agency, you will only have to sign one master contract, regardless of the number of professionals they assign to your organization. In this one document, you will have all the necessary information, such as payment plans, terms and conditions, confidentiality agreements, etc. This simplifies things for your legal and HR departments and ensures clarity and transparency throughout the process of bringing temporary L&D staff into your company. 

5. More Efficient Onboarding 

Hiring professionals through a staff augmentation agency ensures a smoother and faster onboarding process. This is due to the fact that such agencies have taken all the necessary steps during the vetting process to find candidates who not only have the right skills but are also the best fit for your corporate culture. In some cases, they also assist you by providing temporary staff with initial training on tools and resources or introducing them to the requirements and key points of your L&D project. As a result, the temporary additions to your team will be productive faster and help you achieve your goals within your timeline. 

6. Better Management In The Face Of Challenges 

Even when you implement an eLearning strategy with the support of temporary staff, challenges may still arise. The key difference, however, is your ability to effectively and quickly react to deal with a sudden change in your project plan or schedule, for example. The flexibility you get from a staff augmentation agency, as well as their ongoing customer support, means that you can quickly add more people to your temporary team or replace some of its members to ensure that your project is continued without significant disruptions or consequences to your budget and/or deadlines. 

What’s Possible With Access To The Expertise You Need? 

When L&D businesses partner up with reputable and experienced temporary staff providers, such as AllenComm, the possibilities become endless. With the help of highly skilled and carefully vetted talent, you can reach unprecedented levels of innovation, swiftly adapt to emerging industry trends, and easily stay ahead of the competition. No challenge will be impossible to overcome, as their continuous support and high-quality insights will empower you to develop creative solutions and tackle any issue head-on. This way, your business will become significantly more efficient and productive, paving the way for growth and success. 

representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
  • Adapted writing style and reading grade level to suit design specifications and learner needs in several different industries (finance, healthcare, manufacturing, etc.) 
  • Used generative AI to supplement source content and to accelerate the writing process (without plagiarism) 

Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

Strengths: Systems Thinking, Stakeholder Communication, Instructional Design Strategy, Learning Theory, Training Effectiveness

Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
  • Curated existing LXs that could be leveraged in new learning journeys for other roles, with measurement at key milestones to evaluate progress and success 
  • Wrote up the specifications for branching scenarios, question libraries, options for audio/visual media, and more, connecting each learner experience to a personalized journey 

Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

Strengths: Brainstorming, Collaboration, Visual Communication,  Color Theory, Typography, Layout and Composition

Career Highlights:

  • Completed projects with extreme attention to fonts, colors, spacing, and more that ensured integrity with client branding requirements 
  • Designed and integrated media based on project-specific content that reflected the learner audience, established realistic learning environments, allowed for hands-on practice in virtual environments, and promoted diversity and engaging storytelling
  • Created quick-reference illustrations learners could access on the job to help them make fast, effective decisions   

Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

Strengths: Troubleshooting and Analysis, Learning Analytics, User Administration, Technical Proficiency, Documentation, Adaptability

Career Highlights:

  • Managed a curriculum of more than 1,450 course offerings in the LMS for more than 10,000 learners 
  • Uploaded, tested, and ensured the readiness of new and relaunched programs 
  • Created and maintained reporting workflows to meet stakeholder needs 
  • Provided on-demand support to the learning team to answer questions and promptly address concerns 

Technical Skills:

representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

Key Skills: eLearning Development, Resource Coordination, Project Management (PMP Certified), Agile and Waterfall PM Methodologies, Budgeting and Forecasting, Scheduling, Quality Assurance

Media Skills: Visual reporting of project plans via Gantt charts and other standard formats

Strengths: Problem-Solving, Communication, Active Listening, Collaboration, Decision-Making, Attention to Detail, Adaptability, Time Management, Risk Management, Budget Management, Team Coordination and Delegation

Career Highlights:

  • Managed concurrent award-winning projects without missing deadlines or wasting resources 
  • Completed several projects earlier than the expected timeline and under the anticipated budget 
  • Built strong relationships with returning client partners for multi-phase initiatives or course maintenance projects 

Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

Key Skills: Content Curation, Specialized Content Development, Industry-Specific Expertise, Domain Expertise (e.g., Leadership, Onboarding, Compliance), Content Review

Media Skills: Recommendation and review of technical diagrams or industry-specific images

Strengths: Specialized Content Knowledge, Content-Gathering, Simplifying and Organizing Complex Material, Brainstorming, Collaboration, Documentation of Source Content, Decision-Making, Technical Content Review

Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
  • Facilitated the decision-making process and collaboration between internal and external teams to consolidate feedback into actionable next steps 

Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

Key Skills: Needs Analysis, Learning Theory, Learner Experience Design, Learning Analytics and Measurement, Performance Mapping, Behavioral and Performance Analysis, Content Curation, Curriculum Analysis, Change Management

Media Skills: Curriculum maps, learner experience journeys, and conceptual program wireframes

Strengths: Big-Picture Thinking, Critical Thinking and Analysis, Problem-Solving, Creativity, Stakeholder Communication, Research, Design, Collaboration, Facilitation

Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
  • Prioritized alignment of business and learner needs, such as high-impact accessible design solutions within budgets or agile timelines, for award-winning projects
  • Designed strategies for measuring performance and results over time to inform continued client success 

Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
Years of Instructional Experience: 3+
Number of Completed Projects: 15+

Key Skills: Instructional Design, Adult Learning Theories, eLearning Development, Learner Experience Design, Curriculum Development, Course Authoring, Writing, Learning Assessment

Media Skills: Simple graphic design using stock imagery, audio production

Strengths: Adaptability, Problem-Solving, Creativity, Communication, Collaboration, Technical Proficiency, Attention to Detail

Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
  • Scripted technical instructional content for high-tech, product knowledge training
  • Developed hybrid materials for both instructor-led training (ILT) and microlearning tutorials

Technical Skills: