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6 Ways to Take the Bored out of Onboarding

This was originally posted on TrainingJournal.com on July 26, 2017.

What you’ll read:

  • Successful onboarding practices boost  confidence when it comes time for real performance, which leads to greater job satisfaction
  • Six tips for taking the tedium out of employee training

Starting a new job is a major life change. It’s like the first day of school and a new relationship rolled into one. Weeks or months of applications and interviews have culminated in that exciting first day. Don’t let long hours of paperwork, company jargon, and slide shows suck the spark out of your new employees.

New employees want to hit the ground running.

A 2014 BambooHR survey found 31% of respondents had quit a new job within six months of starting it. About 15% of them said that lack of an effective onboarding process contributed to their decision to quit.

Effective onboarding helps build excitement in your new hires, not deflate it. Employees need to find it engaging, memorable, and relatable to the job they’ve been hired to do.

Here are six ways to take the tedium out of employee training.

Create Microlearning Modules

There’s a reason flash cards have been the gold standard for student study habits for so long; they allow the learner to absorb small bits of information at a time making it easier for the brain to process. Breaking your employee training into easy to consume 10 – 15 minute learning chunks has the same effect.

Take advantage of today’s elearning platforms to engage new employees with graphics and videos that make your training principles easy to consume and to remember — and are completed before boredom sets in.

Employees can consume only the modules that are relevant to their jobs and avoid those that don’t apply. Microlearning modules can also be easily updated to reflect changes and are available for your employees to reference and review at any time.

Make it Mobile Friendly 

From the latest news to our favourite tunes, to step-by-step directions, we’re used to having it all delivered to the palm of our hand at lightning speed whenever we want it. New employees crave the same from their training.

Many will be happier watching a module on a tablet while eating, in bed, or on the train than sitting in an employee onboarding meeting. Making your training modules mobile friendly empowers new hires to choose when and where to complete their training.

Provide a deadline in which to complete all the small modules and embed a quiz to ensure they’re completed and understood.

Get Started with Gamification

While a thick packet and dull PowerPoint presentation may send people to sleep. Games and quizzes help maintain interest. Making learning fun also helps with retention. Games can help make information stick.

Bringing a competitive element to the onboarding process can not only increase motivation, but create a more collaborative environment as employees compare and share tips for successful gaming.

Add in Task Simulation

Adding something as simple as a polling tool to learning activities can double learning gains and retention

One of the best ways to learn is by doing. Whether through video, audio, or gamification, task simulation walks employees through the steps they need to know to do their job, which is what they came for in the first place

Simulation-based training aims to anticipate problems, reduce errors, and address knowledge and skill gaps. Successful practice boosts confidence when it comes time for real performance which leads to greater job satisfaction.

An Alelo Inc study found that trainees who used task simulation performed as well as seasoned professionals on a test of skill. This is because simulation-based exercises allow learners to explore several outcomes and thus get a better understanding of the process, its pitfalls, and solutions.

Incorporate Social Learning

Some say we learn best when we observe another person and imitate their behaviours and actions. Social learning not only facilitates training, but provides welcoming social interaction for new employees that breeds energy and excitement for the position. Studies show nearly 80% of the knowledge employees learn about a job role is achieved through informal social learning.

Social learning supports the continuous learning process by giving new hires a forum for asking questions, seeking advice, and connecting with people who are involved in the same processes. It can have a big impact on not only an employee’s knowledge acquisition, but their acclimation to the company culture.

Focus on Interactive Learning

Teachers have known for a long time that active learning trumps lecture. Effective onboarding gets learners to be drawn in, not tuned out.

Harvard professor found that adding something as simple as a polling tool to learning activities can double learning gains and retention. Using elearning tools like quizzes, simulation, video and gamification will keep new hires excited and engaged in the onboarding process.

New employees want to hit the ground running. Don’t let humdrum onboarding stop them in their tracks. By adding these six things to your employee training program, you can harness the energy new hires bring to the workplace improving job satisfaction and reducing early departure rates.

Have an onboarding question or need help designing a custom training solution for your organization? We would love to connect and get you the answers you need. Reach out!

representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
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Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

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Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
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Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

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Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

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representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

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Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

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Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
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Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

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Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
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Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
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Number of Completed Projects: 15+

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Media Skills: Simple graphic design using stock imagery, audio production

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Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
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Technical Skills: