What Experience Has Taught Us
- We understand the unique challenges of a regulated environment. We can tailor our processes to accommodate legal reviews, for example, and to thoroughly vet all content with subject-matter experts.
- Our experience allows us to benchmark our solutions with many other successful programs. We typically have dozens of benchmarks from our work in this industry, in leadership, compliance, onboarding, procedural training, etc.
- We know how to navigate the complex requirements of IT in the finance industry to deliver an innovative learning experience. Often, due to strict data policies, there may be additional reviews, testing, and collaboration with the learning tech team in a financial organization. We have the experience and processes to manage these efficiently.
Featured Work
We’ve worked with many of the leading names in finance, including several of the largest U.S. banks. Check out our featured work below to see the difference we’re making.
Meeting the Learning Needs of Financial Institutions
We’re helping to transform financial services training through strategic partnerships and a deep bench of experience in designing for diverse employee roles. AllenComm learning experiences target behavior-based results. We start with the performance gaps your learners may be experiencing in order to identify the necessary changes for success.
Industry Needs for Learning in Finance
To help the financial services industry continue to evolve in response to world events and changing trends, we must first meet the needs of individual learners with respect to the impact they will make to their organization and beyond.
Organizational Needs
- Ever expanding requirements and changes in regulatory requirements based on national and international finance law
- Economic uncertainty necessitates greater agility and flexibility
- Integrating ESG for sustainable financial investments and products
- Emerging technology and ongoing digital transformation due to AI, cybersecurity, blockchain, etc.
Learning Needs
- Strategic approaches to compliance learning that do not increase the overall training load for learners
- Learning curriculum that provides measurable impact and aligns with critical business outcomes
- Sales enablement and product knowledge training so sales can explain new offerings to customers
- Procedural training, including the relevant business rules, that leads to on-the-job adoption of new tech
Solutions for the Finance Industry
For something that makes such an enormous impact on people’s lives, finance can feel impersonal and dry. AllenComm solutions are designed to accurately teach the intricacies, incorporate narrative, offer connection opportunities, and foster the proper mindset to fully engage with the training and with learners’ roles in the organization. We also provide context through realistic scenarios, so learners immediately see the relevance and how they can apply the training to their performance on the job.
Learning Solutions
- Impact profilers to illustrate and calculate the impact and value of learner performance on clients or compliance culture
- Systems simulations that combine training of new technologies with performance of job functions and customer interactions
- Animated motion graphics to visually represent complex or multi-step processes and show the big picture
- Project-based learning that bridges the gap between formal learning and on-the-job performance through cohort collaboration
Learner Outcomes
- Reduce time to completion by as much as 50% through role-specific and personalized learning paths
- Increase accuracy, often by as much as 20%, with relevant practice
- Promote sales of new products and retain customers—one customer realized a 19% increase
- Reduce policy violations and mitigate risk while building a culture of accountability
Juggling Compliance and Learning Engagement
Compliance training is an important priority for a regulated industry such as finance. In this article, we explore the use of humor in compliance training as a way to improve learner engagement—without detracting from the training and downplaying the importance of the policy and regulatory agency.
Housing Outreach Manager, Freddie Mac