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Learning Solutions for the Energy Industry

The energy industry needs effective training solutions to keep pace with rapid technological advances, ensure regulatory and safety compliance, and address an aging workforce. High costs and resource allocation, the need for inclusive programs, and the push for environmental sustainability also pose challenges. Additionally, ongoing digital transformation of the industry requires substantial investment and shifts in traditional training methods. Addressing these issues necessitates a strategic, continuous learning approach with a focus on new learning technologies and compliance.

AllenComm’s experience includes learning solutions for some of the world’s largest oil and gas companies, public utilities, nuclear facilities, national labs, and more.

What Experience Has Taught Us

  • Our experience has given us the discipline and rigorous process to work in a regulated environment. This requires proactive communication, formal project management, and the ability to coordinate decisions among multiple parties. 
  • We understand that metrics and reporting are critical in this industry. We have worked closely with our customers in this industry to ensure they have not only the training assets that they need but the data solutions they require.  
  • We have also learned that compliance in the energy industry is not simply a check-the-box exercise. It’s vital to create a culture of mutual accountability. The stakes are higher than other training initiatives, and many workers face hazardous conditions.  
  • We know how to work with long-time experts and engineers to capture their know-how and transition their working knowledge to build a new generation of experts 

Case Study

PG&E

We have designed training courses for clients in the energy industry to cover everything from compliance to systems training to leadership training. With PG&E, we collaborated on an award-winning program for incident repsonse. 

View case study

Training for the Evolving Energy Industry

Rapid changes in technology, compliance regulations, and a revolving workforce require robust training to ensure energy employees have the skills to fulfill their roles safely and effectively. Building the necessary training tools will ensure that workers are learning the best practices and making the right decisions daily. 

Energy Industry Needs

The energy industry faces high turnover and requires global access to training and safety initiatives. Quality learning programs can prepare organizations and workers to face these challenges.

Organizational Needs

  • Skill gaps and talent shortages due to an aging workforce and competition from adjacent sectors 
  • Heavily regulated industry with higher safety protocols and compliance standards 
  • Shifts towards renewable energy, requiring new skillsets and awareness of environmental impact 
  • Adoption of digital tech due to automation and cybersecurity needs 

Learning Needs

  • Apprenticeship programs to create a next-gen workforce 
  • Personalized compliance learning journeys tailored to the needs of specific roles and teams 
  • Upskilling and reskilling of employees whose roles are shifting to fill the emerging gaps 
  • Simulated practice of complex environments for safe learning on complex, expensive, and dangerous equipment 

Industry-Specific Solutions

Our work developing training for energy companies has allowed us to design solutions that meet the unique needs of this industry.

Learning Solutions

  • Hybrid learning journeys with eLearning, ILT, and VILT to meet the needs of field employees 
  • Video storytelling to create a meaningful context for safety and reinforce the why for compliant practices 
  • Skill profiles and dashboards that show the skills of the team and highlight skill or certification gaps 
  • 3D illustration and animation to bring to life scenarios where equipment and context are vital to learning 

Learning Outcomes

  • Increasing retention (more than 2x+) and supporting the employee experience 
  • Measurable improvements in incident rates and audit results that correlate with safety assessments 
  • Increased readiness by targeting key skills acquisition 
  • Greater production efficiency due to less equipment downtime and improved operational efficiency 

A Training Approach That Works Anywhere

With so many employees in the energy industry working from disparate locations and in a variety of time zones, coordinating onboarding or other types of training can be a headache energy companies would prefer to avoid. Microlearning and eLearning can be ways to work around this dilemma. This article discusses the advantages of on-demand learning in bridging the distance gap. 

Read the Article
“AllenComm was fantastic to work with, very responsive, organized, and client-focused. They produced an excellent product for us in a timely fashion while ensuring all our needs were met.”
Oil & energy company

representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
  • Adapted writing style and reading grade level to suit design specifications and learner needs in several different industries (finance, healthcare, manufacturing, etc.) 
  • Used generative AI to supplement source content and to accelerate the writing process (without plagiarism) 

Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

Strengths: Systems Thinking, Stakeholder Communication, Instructional Design Strategy, Learning Theory, Training Effectiveness

Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
  • Curated existing LXs that could be leveraged in new learning journeys for other roles, with measurement at key milestones to evaluate progress and success 
  • Wrote up the specifications for branching scenarios, question libraries, options for audio/visual media, and more, connecting each learner experience to a personalized journey 

Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

Strengths: Brainstorming, Collaboration, Visual Communication,  Color Theory, Typography, Layout and Composition

Career Highlights:

  • Completed projects with extreme attention to fonts, colors, spacing, and more that ensured integrity with client branding requirements 
  • Designed and integrated media based on project-specific content that reflected the learner audience, established realistic learning environments, allowed for hands-on practice in virtual environments, and promoted diversity and engaging storytelling
  • Created quick-reference illustrations learners could access on the job to help them make fast, effective decisions   

Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

Strengths: Troubleshooting and Analysis, Learning Analytics, User Administration, Technical Proficiency, Documentation, Adaptability

Career Highlights:

  • Managed a curriculum of more than 1,450 course offerings in the LMS for more than 10,000 learners 
  • Uploaded, tested, and ensured the readiness of new and relaunched programs 
  • Created and maintained reporting workflows to meet stakeholder needs 
  • Provided on-demand support to the learning team to answer questions and promptly address concerns 

Technical Skills:

representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

Key Skills: eLearning Development, Resource Coordination, Project Management (PMP Certified), Agile and Waterfall PM Methodologies, Budgeting and Forecasting, Scheduling, Quality Assurance

Media Skills: Visual reporting of project plans via Gantt charts and other standard formats

Strengths: Problem-Solving, Communication, Active Listening, Collaboration, Decision-Making, Attention to Detail, Adaptability, Time Management, Risk Management, Budget Management, Team Coordination and Delegation

Career Highlights:

  • Managed concurrent award-winning projects without missing deadlines or wasting resources 
  • Completed several projects earlier than the expected timeline and under the anticipated budget 
  • Built strong relationships with returning client partners for multi-phase initiatives or course maintenance projects 

Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

Key Skills: Content Curation, Specialized Content Development, Industry-Specific Expertise, Domain Expertise (e.g., Leadership, Onboarding, Compliance), Content Review

Media Skills: Recommendation and review of technical diagrams or industry-specific images

Strengths: Specialized Content Knowledge, Content-Gathering, Simplifying and Organizing Complex Material, Brainstorming, Collaboration, Documentation of Source Content, Decision-Making, Technical Content Review

Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
  • Facilitated the decision-making process and collaboration between internal and external teams to consolidate feedback into actionable next steps 

Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

Key Skills: Needs Analysis, Learning Theory, Learner Experience Design, Learning Analytics and Measurement, Performance Mapping, Behavioral and Performance Analysis, Content Curation, Curriculum Analysis, Change Management

Media Skills: Curriculum maps, learner experience journeys, and conceptual program wireframes

Strengths: Big-Picture Thinking, Critical Thinking and Analysis, Problem-Solving, Creativity, Stakeholder Communication, Research, Design, Collaboration, Facilitation

Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
  • Prioritized alignment of business and learner needs, such as high-impact accessible design solutions within budgets or agile timelines, for award-winning projects
  • Designed strategies for measuring performance and results over time to inform continued client success 

Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
Years of Instructional Experience: 3+
Number of Completed Projects: 15+

Key Skills: Instructional Design, Adult Learning Theories, eLearning Development, Learner Experience Design, Curriculum Development, Course Authoring, Writing, Learning Assessment

Media Skills: Simple graphic design using stock imagery, audio production

Strengths: Adaptability, Problem-Solving, Creativity, Communication, Collaboration, Technical Proficiency, Attention to Detail

Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
  • Scripted technical instructional content for high-tech, product knowledge training
  • Developed hybrid materials for both instructor-led training (ILT) and microlearning tutorials

Technical Skills: