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Learning Solutions for the High-Tech Industry

The high-tech industry is characterized by rapid change—including organizational mergers, new product introductions, and a continually expanding workforce. Due to emerging technologies and ongoing innovation in software and hardware, many companies need programs to develop technical skills. Rapid growth in this sector has also resulted in increased needs for leadership and interpersonal skills 

Often, there is a combined need for both technical and interpersonal skills. For example, those who aren’t engineers, such as the sales team, may need to communicate the value of complex technical products or services to customers. Over the last few years, this industry has also experienced a growing need for compliance training—as concerns over privacy, transparency, and youth safety are being prioritized.  

AllenComm has worked with the high-tech industry for decades and is uniquely suited to meet the types of needs and the context of these organizations. 

What Experience Has Taught Us

  • We know how to work with technical content. We are committed to taking full advantage of time with subject-matter experts. We have processes to ensure we gather the content we need at the right level of detail for the learner audience.  
  • We bring complex concepts to life. Our creative team uses AR/VR, animation, 3D illustration, and the full spectrum of media to render difficult subject matter in formats that enable learning. We can simulate software, provide skills practice, and measure performance.  
  • We tailor our process to suit the unique needs of tech companies. Often, technical training is being concurrently developed with new tools or processes in the organization. We have the experience to anticipate when to work ahead and when to hold off to avoid unnecessary rework.  

Case Study

HP

We work with several of the world’s top tech organizations—cloud services companies, social media companies, software companies, and more. We have worked with HP on a number of initiatives—brand training, technical training for their sales team, and training on the customer experience.  

View case study

Developing Future-Ready Employees in High Tech

High-tech companies that invest in training understand the importance of keeping up with current industry trends. Ensuring that employees are familiar with the latest products, knowledge, and strategies is essential in an industry driven by innovation. 

High-Tech Industry Needs

Investing in training helps high-tech organizations bridge skill gaps, enhance security, drive innovation, align messaging, and maintain a competitive edge in a rapidly changing technological landscape.

Organizational Needs

  • Emerging technologies in cloud computing, AI, cybersecurity, and data analytics 
  • Technical skills, including programming languages, DevOps, systems engineering, and application development 
  • Compliance with data privacy practices, ethical standards, and policies for social responsibility 

Learning Needs

  • Upskilling and maintenance of a highly specialized technical skillset  
  • Enhanced onboarding or boot camps to accelerate the acquisition of role-specific technical skills 
  • Development of interpersonal skills such as communication and collaboration 
  • Awareness and adoption of dynamic compliance standards 

Learning Solutions for the High-Tech Industry

Adapting training to meet high tech employees’ busy schedules will help motivate them to complete it. We have developed a variety of strategies to scale training for the needs of employees and designed custom learning programs to achieve the business goals of their organizations.

Learning Solutions

  • Engineering boot camp for intensive skills practice using a blended curriculum and personalized assessment
  • Gamification of customer use cases to build context and improve innovation 
  • Paired programming simulations, in which learners collaborate with a virtual expert 
  • Animated process simulations to show the full product lifecycle  

Learner Outcomes

  • Accelerate time-to-competency by 30 percent for onboarding, including upskilling on tech topics  
  • Increase the relevancy of learner roles and promote cross-functional thinking
  • Provide a safe space to practice 
  • Increase business acumen and big-picture thinking  

Creating a More Effective Onboarding Experience

In a fast-paced industry like high-tech where new employees are being added all the time, onboarding is key to successful integration into an organization. Given so much riding on it, creating the right onboarding experience can be a challenging undertaking—which is why so many companies look for outside assistance. This article discusses the pros and cons of hiring an onboarding consultant and what to look for in the selection process. 

Read the Article
“This training has been well received at all levels of our organization. We are getting feedback that this training takes the learner experience to the next level. Learners love the fact that they have the opportunity to interact with our customers earlier in their training journey. One of our main objectives was teaching our specialists to be resourceful, and this training does just that!”
HP