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Tech Advisory

Engaging a learning tech advisor can provide an objective, insightful assessment of an organization’s specific needs for learning technology. A learning tech expert can not only recommend the best next-gen tools, but they can consult on the optimal integration of those platforms and applications within your learning tech ecosystem. The result expands the possibilities for digital and hybrid learning while ensuring that meaningful data is shared across key platforms (LMS, LCMS, HRIS, etc.)

Case Study

Freddie Mac

As part of an ongoing partnership with Freddie Mac, the AllenComm tech advisory team supports the company’s mission to provide financial skills to consumers by better equipping their organization for financial education. We have helped them to streamline integrations and sign-on protocols. Additionally, our learning tech advisors are helping them to be future-ready, anticipating the changes necessary to introduce AI into their learning tech ecosystem.

View case study

Learning Tech Advisory for Scalable, Integrated Ecosystems

Most learning technology teams face an exciting but daunting challenge—how to keep pace with innovation while providing an environment that learning organizations and their learners can use. Our learning tech advisory can help you evaluate the technical needs of your organization, map out the current ecosystem, and recommend the best tools and integrations to suit your requirements.

Tech Needs Analysis

The purpose of a tech needs analysis is to evaluate the learning technology infrastructure of the organization and to identify critical gaps that limit the distribution, efficacy, or reporting of learning programs. This assessment leads clients in making future-ready technology decisions.

Process

  • Conduct stakeholder interviews and gather needs related to the limits and opportunities of learning technology in the organization
  • Create a learning tech capabilities matrix that lists the features and functions supporting organizational needs
  • Analyze existing platforms used to collect, store, and share learning data, identifying areas where data may be missing or where systems may lack integration

Outcomes

  • Deliver a learning tech needs and objective report that summarizes findings and outlines the organization’s current challenges and prioritized needs
  • Present a learning tech gap analysis that highlights missing functionality not represented in the tech capabilities matrix
  • Lay out a tech recommendations roadmap that categorizes recommendations based on urgency, available resources, and potential impact, serving as a step-by-step guide to achieving the desired outcomes

Ecosystem Design

Ecosystem mapping and design entails the creation of a comprehensive blueprint for an optimized learning tech environment that considers the organization’s goals, audience profile, existing technologies, etc. It results in a roadmap for creating a seamless and future-ready learning ecosystem.

Process

  • Conduct an inventory of all learning tech used across the organization, detailing how the tools integrate and function together while also revealing redundancies, siloed functionality, etc. 
  • Map out the typical learning journeys of different learner segments and the required technologies to support these journeys
  • Plan for future technology selection and integration, considering emerging trends (such as AI), accepted practices, and demand for new functionality

Outcomes

  • Design a learning ecosystem map that lays out the current and future technology ecosystem for the organization, including recommended tools, their functionalities, and key integrations
  • Deliver a guide for learning journey tech integration to support each stage of the many learning journeys that will be supported by the ecosystem
  • Lay out an implementation and change readiness roadmap that outlines the steps to ensure user adoption and to maximize the impact of the new learning ecosystem

Platform & Tool Selection

To recommend the best learning technology for your ecosystem, an AllenComm learning tech advisory can analyze your specific needs and available resources to select platforms, applications, and Web services that integrate with your existing ecosystem.

Process

  • Compare learning needs to available tools within the learning infrastructure to find areas where new tools (or training on legacy tools) may be needed 
  • Shortlist recommended technologies based on needs and established decision criteria, such as functionality, scale, interoperability, and user experience
  • Facilitate demos and proof-of-concept testing by working with shortlisted vendors to develop sample projects for hands-on evaluation

Outcomes

  • Deliver a platform or tool needs assessment detailing the functionality required as well as the desired technical specifications
  • Lay out a cost analysis and implementation roadmap to outline the key steps for integrating the chosen platform and tools into the learning ecosystem (data migration, user training, ongoing support, etc.)
  • Lead the vendor negotiation and contract support to ensure an advantageous licensing and service-level agreement
Brandon Hall Group

“Across the spectrum of integration needs, including advanced analytics and learning tech stack analysis and strategy, AllenComm is uniquely positioned to help… AllenComm is a services company with technology, not the other way around.”

Matt Pittman

Principal HCM Analyst, Brandon Hall Group

representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
  • Adapted writing style and reading grade level to suit design specifications and learner needs in several different industries (finance, healthcare, manufacturing, etc.) 
  • Used generative AI to supplement source content and to accelerate the writing process (without plagiarism) 

Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

Strengths: Systems Thinking, Stakeholder Communication, Instructional Design Strategy, Learning Theory, Training Effectiveness

Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
  • Curated existing LXs that could be leveraged in new learning journeys for other roles, with measurement at key milestones to evaluate progress and success 
  • Wrote up the specifications for branching scenarios, question libraries, options for audio/visual media, and more, connecting each learner experience to a personalized journey 

Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

Strengths: Brainstorming, Collaboration, Visual Communication,  Color Theory, Typography, Layout and Composition

Career Highlights:

  • Completed projects with extreme attention to fonts, colors, spacing, and more that ensured integrity with client branding requirements 
  • Designed and integrated media based on project-specific content that reflected the learner audience, established realistic learning environments, allowed for hands-on practice in virtual environments, and promoted diversity and engaging storytelling
  • Created quick-reference illustrations learners could access on the job to help them make fast, effective decisions   

Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

Strengths: Troubleshooting and Analysis, Learning Analytics, User Administration, Technical Proficiency, Documentation, Adaptability

Career Highlights:

  • Managed a curriculum of more than 1,450 course offerings in the LMS for more than 10,000 learners 
  • Uploaded, tested, and ensured the readiness of new and relaunched programs 
  • Created and maintained reporting workflows to meet stakeholder needs 
  • Provided on-demand support to the learning team to answer questions and promptly address concerns 

Technical Skills:

representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

Key Skills: eLearning Development, Resource Coordination, Project Management (PMP Certified), Agile and Waterfall PM Methodologies, Budgeting and Forecasting, Scheduling, Quality Assurance

Media Skills: Visual reporting of project plans via Gantt charts and other standard formats

Strengths: Problem-Solving, Communication, Active Listening, Collaboration, Decision-Making, Attention to Detail, Adaptability, Time Management, Risk Management, Budget Management, Team Coordination and Delegation

Career Highlights:

  • Managed concurrent award-winning projects without missing deadlines or wasting resources 
  • Completed several projects earlier than the expected timeline and under the anticipated budget 
  • Built strong relationships with returning client partners for multi-phase initiatives or course maintenance projects 

Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

Key Skills: Content Curation, Specialized Content Development, Industry-Specific Expertise, Domain Expertise (e.g., Leadership, Onboarding, Compliance), Content Review

Media Skills: Recommendation and review of technical diagrams or industry-specific images

Strengths: Specialized Content Knowledge, Content-Gathering, Simplifying and Organizing Complex Material, Brainstorming, Collaboration, Documentation of Source Content, Decision-Making, Technical Content Review

Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
  • Facilitated the decision-making process and collaboration between internal and external teams to consolidate feedback into actionable next steps 

Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

Key Skills: Needs Analysis, Learning Theory, Learner Experience Design, Learning Analytics and Measurement, Performance Mapping, Behavioral and Performance Analysis, Content Curation, Curriculum Analysis, Change Management

Media Skills: Curriculum maps, learner experience journeys, and conceptual program wireframes

Strengths: Big-Picture Thinking, Critical Thinking and Analysis, Problem-Solving, Creativity, Stakeholder Communication, Research, Design, Collaboration, Facilitation

Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
  • Prioritized alignment of business and learner needs, such as high-impact accessible design solutions within budgets or agile timelines, for award-winning projects
  • Designed strategies for measuring performance and results over time to inform continued client success 

Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
Years of Instructional Experience: 3+
Number of Completed Projects: 15+

Key Skills: Instructional Design, Adult Learning Theories, eLearning Development, Learner Experience Design, Curriculum Development, Course Authoring, Writing, Learning Assessment

Media Skills: Simple graphic design using stock imagery, audio production

Strengths: Adaptability, Problem-Solving, Creativity, Communication, Collaboration, Technical Proficiency, Attention to Detail

Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
  • Scripted technical instructional content for high-tech, product knowledge training
  • Developed hybrid materials for both instructor-led training (ILT) and microlearning tutorials

Technical Skills: