W. L. Gore & Associates Builds Trust and Confidence With Privacy Training
Services Used
- MANUFACTURING
- 11,500+ ASSOCIATES
- COMPLIANCE TRAINING
- PERFORMANCE CONSULTING
- INSTRUCTIONAL DESIGN
- MOTION GRAPHICS
- GAMIFICATION
- DESIGNLAB
- TRANSLATION
- JOB AIDS
Awards Won
- Silver Davey Award for Features-Best Use of Video/Moving Images for Websites
- Bronze Summit Award for Education Website category
About This Project
How does a global company empower Associates to make informed and strategic decisions to protect the company and its customers?
W. L. Gore & Associates (Gore) knows their 11,500+ Associates genuinely care about doing the right thing, and they needed a learning solution that would prepare them with the knowledge and skills to protect personal information. Gore asked for a solution that would provide their Associates with the foundational knowledge to understand and comply with rapidly changing international privacy laws.
The training needed to help build confidence, enhance decision-making skills, and prepare Associates to uphold critical compliance standards.
Solutions
The AllenComm team developed a digital learning solution in 7 languages to enable Gore Associates to process, manage, and protect personal information effectively. The course aimed to maintain the organization’s reputation and uphold its mission to improve lives through their products and innovations – and pass their annual compliance certification.
Our solution for Gore used the latest in adult learning theory – including gamification, branching scenarios, and self-diagnostics – in the design of visually enhanced digital courses that are engaging and effective. The learning solution provides multiple opportunities to learn and then reinforce new skills; associates can “see it,” then “try it,” and get their results before restarting an activity. These sequences build skills, confidence, and fluency into the training.
Results
- Increased completion rates to 97%+
- Decreased seat time to a single 30-minute annual course
- Increasing staff’s success rate to make smart and strategic decisions when it comes to privacy and personal information
- Increased positive and trustworthy engagement between Gore Associates, partners, and vendor
Testimonial
“This is the first training of its kind launched at Gore and the response has been tremendous!”
marci moss
global privacy leader