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Reduce Time to Productivity and Boost Employee Retention by Bringing Microlearning Into Onboarding

[cs_content][cs_element_section _id=”1″ ][cs_element_row _id=”2″ ][cs_element_column _id=”3″ ][cs_element_text _id=”4″ ][/cs_element_column][cs_element_column _id=”5″ ] [/cs_element_column][/cs_element_row][/cs_element_section][cs_element_section _id=”6″ ][cs_element_row _id=”7″ ][cs_element_column _id=”8″ ][cs_element_headline _id=”9″ ][/cs_element_column][/cs_element_row][cs_element_row _id=”10″ ][cs_element_column _id=”11″ ][cs_element_text _id=”12″ ][/cs_element_column][/cs_element_row][/cs_element_section][cs_element_section _id=”13″ ][cs_element_row _id=”14″ ][cs_element_column _id=”15″ ][cs_element_text _id=”16″ ][/cs_element_column][/cs_element_row][cs_element_row _id=”17″ ][cs_element_column _id=”18″ ][cs_element_button _id=”19″ ][/cs_element_column][/cs_element_row][/cs_element_section][/cs_content][cs_content_seo]Increase employee retention by brining Microlearning into onboarding

 

REDUCE TIME TO PRODUCTIVITY AND BOOST EMPLOYEE RETENTION BY BRINGING MICROLEARNING INTO ONBOARDING

As the first interaction your employees have with the company after being hired, onboarding is a critical part of every employee’s experience. Onboarding sets the stage for what’s to come.
A company whose onboarding consists of a stack of HR paperwork, a quick hello at the department meeting, and a passing, “Good luck,” will find they struggle with unproductive employees who leave quickly. In fact, while the overall annual voluntary turnover rate is 22%, more than half of that voluntary turnover happens within the first year of employment.
In contrast, companies who have a structured onboarding program that introduces employees to the culture, company and their role will have employees who get up to speed more quickly and stay longer. That’s because, according to the Society of Human Resource Management (SHRM), good onboarding should do four things: compliance, clarification, culture and connection.
SHRM says, “Every organization has its own version of the complex process through which new hires learn attitudes, knowledge, skills and behaviors required to function effectively…. No matter what the terminology, the bottom line is that the faster new hires feel welcome and prepared for their jobs, the faster they will be able to successfully contribute to the firm’s mission.”
Microlearning can help facilitate a faster, more effective onboarding process that engages employees at the start to ensure they stick around longer. The shorter pieces of information allow you to build an onboarding process with all the information your new hires need, in a faster, more flexible format.

Improve New Hire Time to Productivity
One of the key outcomes every company hopes to gain from onboarding is getting new hires up to speed as quickly as possible. If you can improve the time it takes to get employees productive, you also reduce the cost of hiring and turnover.
And the research proves strong onboarding can help companies do that. According to SHRM, 60% of organizations surveyed saw effective onboarding improve time to productivity, with BambooHR CEO Ben Peterson saying good onboarding can improve performance by up to 11%. For example, a study of the onboarding process at Texas Instruments found “employees who went through an improved onboarding program were fully productive two months faster than employees in a traditional program.”
Unfortunately too often onboarding is rigid and covers only a handful of mandatory policies, while neglecting the things that build employee confidence and competence, like interpersonal network development, cultural mastery, early career support, and strategy immersion and direction, according to Successful Onboarding.
Microlearning can help you build an improved onboarding process, by creating a network of information to address the factors that most impact long-term employee success, satisfaction and retention. One of the mistakes training managers make when thinking about microlearning (or its predecessor, chunking) is that it’s simply a mass of unrelated learning pieces. In fact, when done right, microlearning, like onboarding, should be a part of a larger learning strategy. Microlearning is not simply breaking up long pieces of content; instead, it’s about intentional design and integration of shorter learning pieces into an overall learning strategy.
When applied to onboarding, microlearning means your company can maintain a core framework for onboarding—HR paperwork, key company policies, ongoing followup—while providing the kind of flexibility that allows you to focus on needs relevant to individual employees or roles, thus building productivity. Microlearning helps you address diversity in job roles, differing skill levels or additional support by using an onboarding core, supported by pieces targeting the components that differ from person to person. Those pieces can then be added or removed, saving time for new hires who didn’t need them, while giving support to those who did.
Microlearning can address the lack of clarity, as well as improve access to support and knowledge throughout onboarding, by providing micromodules that give new hires role-specific expectations and assistance, and easy to access on-the-job resources. By giving employees the clarity and support they need, instead of a stack of paperwork and a company overview, you actually better prepare them for the work to come and make sure they’re productive more quickly.

Drive Employee Retention
Onboarding doesn’t just allow you to get employees productive more quickly; it also helps you keep those productive employees for longer.
David Lee, founder of HumanNature@work, writes at ERE Media of several employee retention success stories. Employees who attended a structured orientation at Corning Glass Works were 69% more likely to remain with the company after three years than those who did not. Hunter Douglas reduced turnover from 70% to 16% by upgrading their onboarding process. And an onboarding upgrade at Designer Blinds was a key part of their reduction in turnover from 200% annually to less than 8%.
By giving employees enough time to process information and better addressing workforce diversity, microlearning can help you drive employee retention through improvements in your onboarding strategy.
Conclusion
Many companies are now realizing a strong onboarding program is critical to the performance and retention of employees. But improving onboarding is more than adding a few slides on culture to your existing onboarding meeting. A thoughtful look at your onboarding strategy will likely include at least some microlearning modules, as you create training that accelerates learning and supports new hires over the long term. Learn how we have helped our clients scale their onboarding training solutions. 

Achieve better onboarding and business results with our custom microlearning solutions.

SCHEDULE A CONSULTATIONImage[/cs_content_seo]

representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
  • Adapted writing style and reading grade level to suit design specifications and learner needs in several different industries (finance, healthcare, manufacturing, etc.) 
  • Used generative AI to supplement source content and to accelerate the writing process (without plagiarism) 

Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

Strengths: Systems Thinking, Stakeholder Communication, Instructional Design Strategy, Learning Theory, Training Effectiveness

Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
  • Curated existing LXs that could be leveraged in new learning journeys for other roles, with measurement at key milestones to evaluate progress and success 
  • Wrote up the specifications for branching scenarios, question libraries, options for audio/visual media, and more, connecting each learner experience to a personalized journey 

Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

Strengths: Brainstorming, Collaboration, Visual Communication,  Color Theory, Typography, Layout and Composition

Career Highlights:

  • Completed projects with extreme attention to fonts, colors, spacing, and more that ensured integrity with client branding requirements 
  • Designed and integrated media based on project-specific content that reflected the learner audience, established realistic learning environments, allowed for hands-on practice in virtual environments, and promoted diversity and engaging storytelling
  • Created quick-reference illustrations learners could access on the job to help them make fast, effective decisions   

Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

Strengths: Troubleshooting and Analysis, Learning Analytics, User Administration, Technical Proficiency, Documentation, Adaptability

Career Highlights:

  • Managed a curriculum of more than 1,450 course offerings in the LMS for more than 10,000 learners 
  • Uploaded, tested, and ensured the readiness of new and relaunched programs 
  • Created and maintained reporting workflows to meet stakeholder needs 
  • Provided on-demand support to the learning team to answer questions and promptly address concerns 

Technical Skills:

representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

Key Skills: eLearning Development, Resource Coordination, Project Management (PMP Certified), Agile and Waterfall PM Methodologies, Budgeting and Forecasting, Scheduling, Quality Assurance

Media Skills: Visual reporting of project plans via Gantt charts and other standard formats

Strengths: Problem-Solving, Communication, Active Listening, Collaboration, Decision-Making, Attention to Detail, Adaptability, Time Management, Risk Management, Budget Management, Team Coordination and Delegation

Career Highlights:

  • Managed concurrent award-winning projects without missing deadlines or wasting resources 
  • Completed several projects earlier than the expected timeline and under the anticipated budget 
  • Built strong relationships with returning client partners for multi-phase initiatives or course maintenance projects 

Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

Key Skills: Content Curation, Specialized Content Development, Industry-Specific Expertise, Domain Expertise (e.g., Leadership, Onboarding, Compliance), Content Review

Media Skills: Recommendation and review of technical diagrams or industry-specific images

Strengths: Specialized Content Knowledge, Content-Gathering, Simplifying and Organizing Complex Material, Brainstorming, Collaboration, Documentation of Source Content, Decision-Making, Technical Content Review

Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
  • Facilitated the decision-making process and collaboration between internal and external teams to consolidate feedback into actionable next steps 

Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

Key Skills: Needs Analysis, Learning Theory, Learner Experience Design, Learning Analytics and Measurement, Performance Mapping, Behavioral and Performance Analysis, Content Curation, Curriculum Analysis, Change Management

Media Skills: Curriculum maps, learner experience journeys, and conceptual program wireframes

Strengths: Big-Picture Thinking, Critical Thinking and Analysis, Problem-Solving, Creativity, Stakeholder Communication, Research, Design, Collaboration, Facilitation

Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
  • Prioritized alignment of business and learner needs, such as high-impact accessible design solutions within budgets or agile timelines, for award-winning projects
  • Designed strategies for measuring performance and results over time to inform continued client success 

Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
Years of Instructional Experience: 3+
Number of Completed Projects: 15+

Key Skills: Instructional Design, Adult Learning Theories, eLearning Development, Learner Experience Design, Curriculum Development, Course Authoring, Writing, Learning Assessment

Media Skills: Simple graphic design using stock imagery, audio production

Strengths: Adaptability, Problem-Solving, Creativity, Communication, Collaboration, Technical Proficiency, Attention to Detail

Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
  • Scripted technical instructional content for high-tech, product knowledge training
  • Developed hybrid materials for both instructor-led training (ILT) and microlearning tutorials

Technical Skills: