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Custom Learning Technology

The digital transformation of the learning function has given us an abundance of commercially available applications and platforms to meet the most common and universal needs of organizational L&D. These technologies are designed to meet most but certainly not all use cases. Generally speaking, if your use case is specific to your organization or unique to your industry it is less likely that you can fully meet that need using commercial learning tech.  

So, what are these use cases for custom learning technology? They may entail authoring complex, custom simulations using rich media such as AR/VR, 3D modeling, or other emerging technologies (such as AI). They may also include needs for custom learning portals, which provide targeted learning management for particular customer, learner, or organizational requirements (related to access, security, cross-functional experiences, or unique systems integrations). Yet another type of use case may be to elevate the learner experience—not within the limits or templates of an LXPbut for greater LX personalization, engagement, cohort-based learning, guided practice, etc.  

For over 40 years, AllenComm has designed and developed award-winning learning technology. Often, this work is associated with a strategic initiative for onboarding, compliance, leadership, sales enablement, or skills development. However, these services may also begin with a consulting engagement or align with broader L&D priorities. Because of our expertise in a range of industries—including healthcare, manufacturing, finance, and high tech—we have breadth and depth in meeting industry-specific requirements. See Our Work for examples.  

Case Study

HP Enterprise Creates a One-Stop Brand Portal

HP Enterprise created an award-winning solution that met the organization’s need for centralized access to brand assets and guidelines with context-specific brand trainingall in the same location. Instead of accessing brand resources in one location and brand training in another, which would decrease the utility of the training, AllenComm created a combined portal that could bring learning into the flow of work 

View case study

Design and Development of Custom Learning Technologies

AllenComm has the experience and expertise to design and develop a wide array of learning technologies—including authoring, learning management, learner experience, simulation, and collaborative applications. We offer professional design, UX, engineering, and implementation solutions that will integrate with your existing learning ecosystem.

Authoring Solutions

Decades ago, AllenComm created one of the very first authoring platforms for the learning industry. Since then, we have designed generations of authoring systems to support custom eLearning and blended solutions. Although we leverage off-the-shelf applications whenever possible, we are continuously challenging ourselves to create scalable learning technologies to support robust gamification, simulation, high-end media, and personalization. We can design and develop for a single initiative, or we can design a scalable solution that can be leveraged by the client’s in-house developers.  

Custom Solutions

  • Gamification: Apply the elements of game design to improve learning. 
  • Simulation: Provide realistic practice—both cognitive and technical—in a controlled, risk-free environment. 
  • Assessment: Automate the creation, management, and personalization of skills assessments, evaluations, reviews, diagnostics, etc.  
  • Mobile Learning: Create mobile apps for learning in the field.  
  • Social Learning: Support collaborative learning including cohort activities, project-based learning, and peer reviews. 

Scalable Innovation

  • Custom Template Creation: Enable greater scale with advanced templates for gamification, simulation, assessment, etc. 
  • Training and Coaching: Provide workshops, work in tandem with in-house teams, etc., to ensure adoption of custom learning tech. 
  • Maintenance and Support: Troubleshoot on demand and support your in-house team; update tech to work with new applications. 

Learning Portals for Custom Learning Management

A learning portal is not a learning management system (LMS), learner experience platform (LXP), or learning content management system (LCMS), but it may have characteristics of all three. The rationale for developing a learning portal usually comes from a unique organizational, industry, or market context. These solutions are often combinations that bring together the features of e-commerce and learning, for example, or customer support and learning.

Portal Use Cases

  • Skills-Based Learning: Manage skills at the level of each learning objective, tracking development and proficiency and providing personalized feedback. 
  • Learner Experience: Guide and sequence learners on personalized journeys comprised of multiple experiences delivered over extended periods. 
  • Instructor-Led and Hybrid Learning: Create tracking and management of resources, instructors, and materials for ILT, V-ILT, and hybrid learning.  
  • Combination Use Cases: Bring learning into the flow of work to create situational relevance and create proximity to the point of need. 

Value

  • Branded UX: Create a streamlined and highly branded UX for a specific program or audience. 
  • LMS Optimization: Take full advantage of existing APIs to extend functionality. 
  • Multi-Tenant Solutions: Create separate learning databases based on client or security needs.   
  • Scalable Features: Combine pre-built functionality with add-ons and custom technology. 

Learner Experience (LX) Add-ons Enhance Existing Functionality

AllenComm offers a unique set of web services that function as add-ons to your existing learning technology. They extend functionality or add additional capabilities depending on the needs of your program. This category of learning technology is not well known, but it is a practical, less expensive alternative to upgrading your core learning platforms.

Learning Use Cases

  • Collaborative and Social Learning: Include cohort-based activities, cue up peer or manager feedback, etc.  
  • Ratings and Reviews: Include learner-generated reviews of resources and courses (and personalize options based on reviews). 
  • Action Plans: Create goal-setting apps that prompt learners to plan and execute on their goals. 
  • Homework and Project-based Learning: Request that learners share content (text, audio, video, etc.) with other learners for individual or project-based learning. 

Administrative Use Cases

  • Learner Dashboards: Provide learners with dashboards that aggregate all of the feedback on their learning journeys. 
  • Advanced Data Collection and Reporting: Support more granular tracking and reporting—often at the level of each discrete learning objective. 
  • Analytics Packages: Ensure stakeholders have easy access to the key metrics most closely associated with performance outcomes. 
“This training has been well-received at all levels of our organization. We are getting feedback that this training takes the learner experience to the next level. Learners love the fact that they have the opportunity to interact with our customers earlier in their training journey. One of our main objectives was teaching our specialists to be resourceful, and this training does just that!”
HP Enterprise

representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
  • Adapted writing style and reading grade level to suit design specifications and learner needs in several different industries (finance, healthcare, manufacturing, etc.) 
  • Used generative AI to supplement source content and to accelerate the writing process (without plagiarism) 

Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

Strengths: Systems Thinking, Stakeholder Communication, Instructional Design Strategy, Learning Theory, Training Effectiveness

Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
  • Curated existing LXs that could be leveraged in new learning journeys for other roles, with measurement at key milestones to evaluate progress and success 
  • Wrote up the specifications for branching scenarios, question libraries, options for audio/visual media, and more, connecting each learner experience to a personalized journey 

Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

Strengths: Brainstorming, Collaboration, Visual Communication,  Color Theory, Typography, Layout and Composition

Career Highlights:

  • Completed projects with extreme attention to fonts, colors, spacing, and more that ensured integrity with client branding requirements 
  • Designed and integrated media based on project-specific content that reflected the learner audience, established realistic learning environments, allowed for hands-on practice in virtual environments, and promoted diversity and engaging storytelling
  • Created quick-reference illustrations learners could access on the job to help them make fast, effective decisions   

Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

Strengths: Troubleshooting and Analysis, Learning Analytics, User Administration, Technical Proficiency, Documentation, Adaptability

Career Highlights:

  • Managed a curriculum of more than 1,450 course offerings in the LMS for more than 10,000 learners 
  • Uploaded, tested, and ensured the readiness of new and relaunched programs 
  • Created and maintained reporting workflows to meet stakeholder needs 
  • Provided on-demand support to the learning team to answer questions and promptly address concerns 

Technical Skills:

representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

Key Skills: eLearning Development, Resource Coordination, Project Management (PMP Certified), Agile and Waterfall PM Methodologies, Budgeting and Forecasting, Scheduling, Quality Assurance

Media Skills: Visual reporting of project plans via Gantt charts and other standard formats

Strengths: Problem-Solving, Communication, Active Listening, Collaboration, Decision-Making, Attention to Detail, Adaptability, Time Management, Risk Management, Budget Management, Team Coordination and Delegation

Career Highlights:

  • Managed concurrent award-winning projects without missing deadlines or wasting resources 
  • Completed several projects earlier than the expected timeline and under the anticipated budget 
  • Built strong relationships with returning client partners for multi-phase initiatives or course maintenance projects 

Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

Key Skills: Content Curation, Specialized Content Development, Industry-Specific Expertise, Domain Expertise (e.g., Leadership, Onboarding, Compliance), Content Review

Media Skills: Recommendation and review of technical diagrams or industry-specific images

Strengths: Specialized Content Knowledge, Content-Gathering, Simplifying and Organizing Complex Material, Brainstorming, Collaboration, Documentation of Source Content, Decision-Making, Technical Content Review

Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
  • Facilitated the decision-making process and collaboration between internal and external teams to consolidate feedback into actionable next steps 

Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

Key Skills: Needs Analysis, Learning Theory, Learner Experience Design, Learning Analytics and Measurement, Performance Mapping, Behavioral and Performance Analysis, Content Curation, Curriculum Analysis, Change Management

Media Skills: Curriculum maps, learner experience journeys, and conceptual program wireframes

Strengths: Big-Picture Thinking, Critical Thinking and Analysis, Problem-Solving, Creativity, Stakeholder Communication, Research, Design, Collaboration, Facilitation

Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
  • Prioritized alignment of business and learner needs, such as high-impact accessible design solutions within budgets or agile timelines, for award-winning projects
  • Designed strategies for measuring performance and results over time to inform continued client success 

Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
Years of Instructional Experience: 3+
Number of Completed Projects: 15+

Key Skills: Instructional Design, Adult Learning Theories, eLearning Development, Learner Experience Design, Curriculum Development, Course Authoring, Writing, Learning Assessment

Media Skills: Simple graphic design using stock imagery, audio production

Strengths: Adaptability, Problem-Solving, Creativity, Communication, Collaboration, Technical Proficiency, Attention to Detail

Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
  • Scripted technical instructional content for high-tech, product knowledge training
  • Developed hybrid materials for both instructor-led training (ILT) and microlearning tutorials

Technical Skills: